PRIVACY POLICY

Evolve Technik

8 Sixth Avenue, Burwood, VIC, 3125, Australia

Twin Turbo Pty Ltd

ABN 23 143 938 569

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase or enquire about something from our company, as part of the buying and selling process, we collect the personal information you give us such as your name, address, and email address. When you browse our site, we also automatically receive your computer’s internet protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system. Email marketing (if applicable): With your permission, we may send you emails about our store, new products, and other updates.

In addition to the personal information you provide, our payment processing partner, Stripe, collects payment details necessary to complete your purchase. Our customer relationship management system, ZOHO CRM, gathers data on your interactions and enquiries to enhance our service quality.

SECTION 2 - CONSENT

How do you get my consent? When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do I withdraw my consent? If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use, or disclosure of your information, at any time, by the information below under Questions and Contact information. 

We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. They store your data on a secure server behind a firewall.

Payment: If you choose a direct payment gateway to complete your purchase, then Shopify stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers. For more insight, you may also want to read Shopify’s Terms of Service or Privacy Statement.

SECTION 5 - THIRD-PARTY SERVICES

In general, the third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect of the information we are required to provide to them for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

Our business utilizes various third-party services to enhance your experience: Shopify for e-commerce functionality, Treepl for website hosting, Stripe for payment processing outside Shopify, and ZOHO CRM for managing lead form submissions. Each of these providers plays a crucial role in our operations and has its own privacy policy outlining their data handling practices. We also use Google AdWords and Facebook Pixels for advertising and marketing purposes. These tools help us understand customer preferences and behaviour, enabling us to tailor our advertising strategies effectively.

Links: When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We employ two-factor authentication (2FA) across all our systems, including Shopify, Treepl, Stripe, and ZOHO CRM, to ensure that your personal information remains secure and protected against unauthorised access. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

Here is a list of cookies that we use. We’ve listed them here so that you can choose if you want to opt-out of cookies or not: _session_id, unique token, sessional, allows Shopify to store information about your session (referrer, landing page, etc.); _shopify_visit, no data held, persistent for 30 minutes from the last visit, used by our website provider’s internal stats tracker to record the number of visits; _shopify_uniq, no data held, expires midnight (relative to the visitor) of the next day, counts the number of visits to a store by a single customer; cart, unique token, persistent for 2 weeks, stores information about the contents of your cart; _secure_session_id, unique token, sessional; storefront_digest, unique token, indefinite. If the shop has a password, this is used to determine if the current visitor has access.

We also use tracking technologies from Google AdWords and Facebook Pixels. These are used to track user interactions with our ads, helping us understand the effectiveness of our marketing campaigns.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT INFORMATION

If you would like to: access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at sales@evolve-technik.com.au or by mail at:

Evolve Technik

Re: Privacy Compliance Officer

8 Sixth Avenue, Burwood, VIC,

3125, Australia.