To put it simple, Chip Tuning is a software upgrade to your vehicle to improve performance, economy and driveability. For those who want to dive deeper, when we Chip Tune a vehicle we extract the current data from the vehicles computer (ECU/DME), That data is then sent to our Tuner for modification. Our Tuner modifies the data on a Hexidecimal level, breaking the code into different map tables such as injection timing, ignition timing, boost pressure, torque limitations and throttle response just to name a few. These changes are made to the original software we extracted from your vehicle, we cannot flash software from other vehicles into yours as it will not start. Once we receive the modified file from our Tuner over night, we then load the software into your vehicle the following day and you go for a test drive.

Evolve Plus is our Membership and Warranty program, which entitles the owner to added benefits post tuning. 

These benefits include: 3 Year Limited Match Factory Warranty, Additional 12 months on our Software guarantee, Eligibility for a 10% Loyalty Discount on future tunes, Access to exclusive member only events and sales.

This program is only available to eligible customers who have purchased one of our tunes and have a car with less than 60,000km on the odometer. 

For more details please check out our warranty document HERE.

Evolve Technik and it's respective dealers currently offer a 'Drive before you buy' policy with every Flash Tune. Once we have loaded the modified software into your vehicle we get you to go for a test drive around the block to see what you think, if you do not like the changes or feel they are not worth the cost then we revert the vehicle back to stock and you leave free of charge. We offer this to demonstrate how confident we are in our software!

One of our included features of all our tunes is our 12 Month Software Guarantee. This Guarantee allows the owner to upgrade their car from any Stage for free in the first 12 months. In addition we will also re-tune and de-tune your vehicle as many times as needed during this period. This is a handy inclusion which will protect your software in the instance your vehicle is upgraded by the manufacturer during a service. After the 12 month period has expired a re-tune fee of $500 will be incurred to re-write any new software, however if you wish to extend this period you can do so by purchasing our Evolve Plus Upgrade. Please note that we will not charge you if your software still matches any files you already have on record, in addition we will never charge to de-tune a vehicle. 

Manfacturers design and build their vehicles for a global market. Due to this they must meet a wide range of fuel and emmisions standards, they also need to take into account altitudes and climates. Luckily for us there is plenty of room to move under European and Australian tolerances, which allows us to extract more performance from the vehicles whilst still being withing the components maximum tolerances.

Simple answer is No, in fact quite the opposite! We tend to see improved fuel economy in vehicles we have tuned, particularly turbo and diesel motors of which can see up to a 2-3L/100km improvement. Why is this you ask? Simple, the increase in torque output tends to mean you do not need more throttle then orginally required to reach a determined speed. For example, to get to 60km/h in 100m maybe have required 50% throttle in stock trim, after the tune you would only require 30-40% throttle to achieve the same result.

This is one of the most commonly asked questions in our industry. The short answer is yes it will, however under consumer affairs regulations we need a manufacturer to prove that the modification has indeed caused the malfunction. I.e. if you have tuned you vehicle and your sunroof stops working, the car still has warranty.

Some manufacturers (in particular BMW, AUDI, VW and SKODA) now have the ability to check for tunes during warranty procedures and system diagnosis. This function is unfortunately completely automated and the service staff have no control over the final decision. If the software detects that the software has been tampered with it will automatically throw a Black Flag against your VIN.

However we have now developed a method to get around all F-Series BMW detection. So we can now tune all late model F-Series BMW's in a manor that makes them undetectable at a dealership level, so you can still take you vehicle in for regular servicing with our tune still installed hassle free.

We have built our reputation on after sales service and support so we suggest if you ever have any issues with your vehicle you speak with us first prior to seeing your dealer. Quite often we deal with the dealer on our clients behalf to resolve warranty issues.

Find below interesting snipet from the Australian Consumer Affairs Industry Guide which we like to point out to all our clients as many now have their vehicles serviced with us also.

"Consumers are sometimes confused about the differences between the consumer guarantees, warranties against defects and extended warranties. This is especially the case when dealers and manufacturers make broad statements that consumers will ‘void their warranties’ or similar if they go to an independent repairer (for example, a repairer who is not affiliated with the manufacturer or part of the manufacturer’s network). Any suggestion by car manufacturers or dealers that motor vehicles need to be serviced at a licensed dealer to maintain the owner’s consumer guarantee rights is not correct." - ACA Motor vehicle sales and repairs and industry guide to the Australian Consumer Law

We have also now introduced a new Limited Matched Factory Warranty for customers who are still a bit nervous about touching their new toy. Please refer to "What is Evolve Plus" for more information.